AFTER-SALES

From the initial phases of the installation of the product or system onwards, MAUS continues to provide the customer with a range of support services throughout the warranty period, and even after the expiry of the warranty, through targeted inspections.

PRODUCT ORGANISATION, INSTALLATION AND START UP Specialist technical consultancy on the processes and on the optimisation of the turnkey solution.
POST-WARRANTY SUPPORT Remote servicing, immediate worldwide availability of replacement parts, on-site technical support.
PREVENTATIVE MAINTENANCE Checking the general condition and performance levels of the installed machinery, preventing slow-downs or inadequate functionality in the production chain.
TECHNOLOGICAL UPGRADES Convenient and safe upgrades of the processes and performance levels of the installed machinery and systems.

GENERAL SALES TERMS FOR SPARE PARTS AND AFTER SALES SERVICE

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